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LATEST STORIES
4 reasons why your flight may take off late
Airline delays are full of gray areas. One of the most aggravating airline delays is when a traveler gets a notice from their airline or finds out online that a flight is seriously delayed. However, that delay notification is always followed by the disclaimer saying,...
10 hacks to prevent TSA airport security hassles
I have 10 hacks to prevent TSA security hassles and individualized inspections, inadvertent test-positive results for explosives, theft, and being slowed or detained. A theft at TSA Security (Transportation Security Administration) at the Fort Lauderdale airport has...
POLICY
Why baggage and mobility device handling reporting rules are important to passengers
New DOT rules are the end of a very long, step-by-step process to change the previous system that provided misleading statistics about an airline’s handling of checked baggage and that provided no data for mobility device damages. Travelers United was one of the main protagonists in the efforts over the past nine years.
Don’t make customs agents’ jobs more difficult at the border
U.S. Customs and Border Protection (CBP) presents this list of Holiday Season tips. Knowing what CBP needs travelers to know before getting to passport control and customs stations will make all international travel easier, less stressful, and more enjoyable.
EU airlines rules ban them from adding fuel surcharges to post ticket sales
The US-Iranian War has had a big impact on global tourism. By Camille Van Puymbroeck traveltomorrow.com (light editing to make it easier to read in American English) On May 8, the European Commission published a document providing guidance concerning EU rules...
The government wants to know everything about your last trip
The Secret Service plans to use private data to bypass the Constitution. The government wants to know. The results could spell trouble for your next flight. Marilyn Kaufman didn’t realize she was inviting an observer into her living room when she signed up for a lower...
TRAVEL ADVICE
4 reasons why your flight may take off late
Airline delays are full of gray areas. One of the most aggravating airline delays is when a traveler gets a notice from their airline or finds out online that a flight is seriously delayed. However, that delay notification is always followed by the disclaimer saying,...
Misbehaving passengers this summer (or anytime) make traveling unpleasant
Both airlines and passengers bear responsibility for the recent spate of misbehaving travelers. Airline passengers are normally nice folk with good manners. However, the airlines have taken advantage of passengers' good manners and reduced safety in a drive to fit...
Can travelers avoid unjust rental car damage charges?
Amazingly, 1 out of 4 car rental travelers is wrongly accused of unjust rental car damage charges. A recent poll of Travelers United subscribers found that 25 percent of members have experienced unjust rental car damage charges. The surprising results come from a...
Stop costly missed airline connections caused by the aviation system
While airlines in their contracts of carriage assume no responsibility for arrival and departure on schedule, their delayed flights have big financial consequences for passengers who face change fees and cancellation fees in addition to extra airfare for missed airline connections must deal with through no fault of their own.
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Accomplishments
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
- Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
- Creation of the Advisory Committee for Aviation Consumer Protections
- Advertised airfares now include airfare plus, mandatory taxes and fees
- Lost/damaged/delayed luggage compensation limit increased to $3,500
- Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
- Once an airfare is purchased, that airfare and ancillary fees cannot be increased
- Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
