Since it’s a time for Christmas dreams — or for other holidays — here are six wishes for travelers, frequent and infrequent, for 2024. Dear Santa…. Could you make these Christmas dreams come true? Better communication from airlines. Stuff happens, and...
Little airline jargon words mean a lot when it comes to being on time or making a connection — “out” is not “off,” and “on” is not “in.” “Out,” “off,” “on,” and “in” are...
If you want a less-stressful flight, it may be worth a splurge for preferred or premium seats. If you’re an elite level flier already booked for holiday travel you probably have your seat assignments confirmed, so you can disregard this post. Ditto if...
In a high-tech world, it is good to have low-tech vacation travel tips. If you are reading this blog, you’re more than likely already a savvy traveler and have heard and read thousands of holiday travel tips before. You’re familiar with the litany of: show...
The most important question to ask if you really want early hotel check-in Most travelers who book hotels and arrive in a city early in the day would love to get early check-in when they arrive. But most hotels have a regular check-in time of 3:00 or 4:00 p.m....
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.