Seven times able-bodied passengers might not want an exit-row seat For many economy-class travelers, an exit-row seat is the holy grail of seating. And generally, everyone wants to sit in one. As a travel agent, I’ve had several families with young children or...
All European travelers will be faced with mixed airfares and more connections. This makes for the perfect storm for painful flights. Many travelers heading to Europe this summer already know how much prices are in 2025. But there are lots of deals out there....
This is not a normal post about insurance issues when booking flights. Insurance can be expensive — often accounting for over 10 percent of the trip’s price. However, insurance issues can also be expensive, especially when it involves a nonrefundable ticket,...
Travel agent etiquette travelers should follow: Be specific. Travelers who book all their own travel can skip this post. But, any traveler who uses a travel agent, especially for the first time, should read on. Leave these five forbidden travel agent words out of your...
Making passengers pay for advance booking ticket validity rules is not fair. Airline rules appear to be returning to a new normal. While ticket validity extensions may be ending, the end-of-change-fees — at least for now — are staying. The ticket validity issue,...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
