The most important question to ask if you really want early hotel check-in Most travelers who book hotels and arrive in a city early in the day would love to get early check-in when they arrive. But most hotels have a regular check-in time of 3:00 or 4:00 p.m....
Remember these winter holiday travel tips, especially these days with predicted travel crowds. As much as most people look forward to seeing their friends and relatives during winter holiday travel, almost no one looks forward to holiday air travel. The combination of...
Airline stopovers have been an issue that confounds and frustrates travelers. For all the decades I’ve been a travel agent, stopovers have been an issue that creates confusion for travelers. A plane connects at some airport. Why can’t you get off the plane...
Why there isn’t a “best hotel” in town. Or most anywhere. As a travel agent, there are many times I get asked, “What’s the best hotel?” No agent knows every city or resort area in the world personally. But even with main tourist...
I booked transatlantic using the Lufthansa alliance with United Airlines. Some perks were good, but the hassles weren’t worth it. Airlines love to tout their partnerships as being great for travelers. And yes, getting mileage and having bags checked through are...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
