Perhaps the most mysterious acronym in Washington is NPRM. It stands for Notice of Proposed Rulemaking. This is where the rubber meets the road in government. This is where the regulations are written to put laws into effect.
It is through the rulemaking process that consumer groups prevailed and got tarmac delay rules created. It is through the rulemaking process that the 24-hour rule, which allows passengers 24 hours within which to change their minds about most airline tickets or correct mistakes. It was through the rulemaking process that lost luggage and bumping compensation were increased.
Today, the new rules being considered will require airlines to disclose extra fees when consumers are purchasing their airline tickets. If Travelers United prevails, new DOT rules will allow airline passengers to see not only airfares when they check prices to compare across airlines, but also extra baggage and seat-reservation fees. And, perhaps, more.
Having a team of consumers, with the interests of consumer travelers working in Washington, DC, is something travelers never had prior to the creation of Travelers Unites (formerly Consumer Travel Alliance). But, today our organization is involved in travel from ticket purchase and advertising rules to hotel reservation fees, and from rental