I have 20 don’t-miss cruise experiences for your next voyage. There are many cruise experiences that you’ll learn on your first or second cruise that you likely didn’t anticipate. The importance of learning about the ship’s various public areas...
Since the pandemic, overall involuntary bumping has dropped more than 77 percent. The airlines are far more astute at denied boarding compensation. The airlines by law are required to pay passengers $1,550 denied boarding compensation. Some airlines have allowed gate...
A visit to Venice will be rewarding, but limited In a way, this post pains me. It pains me because Venice is not for the disabled. Other than the top sights, such as at the Doge’s Palace and St. Mark’s, Venice for the disabled is laced with narrow walking...
Passing a bill through Congress is not enough — passengers need delayed checked-bag-fee refund rules from DOT, too. Most Americans don’t realize that getting a bill passed through Congress (already a major accomplishment) is not enough. The executive department...
Seven times able-bodied passengers might not want an exit-row seat For many economy-class travelers, an exit-row seat is the holy grail of seating. And generally, everyone wants to sit in one. As a travel agent, I’ve had several families with young children or...
I have 21 cybersecurity actions for travelers to take to help minimize the chance of them being hacked while away from home. Your cellphone, smartwatch, tablet and laptop devices and/or the accounts that you connect to through them are at risk from cyberattacks...
Cell phones are a part of international travel. There is no reason to face a major hit in your wallet. Travelers United has already warned you how to control roaming data charges. That article has much of the information in this article but more. Here is some...
The Inventors Hall of Fame honors many who have had a dramatic impact on travel and tourism. Other inventors recently honored at the Inventors Hall of Fame have improved telephony, synthesized diamonds, pioneered video games, developed the glue for Post-It Notes, and...
Hackers are coming for travelers. Here’s how to protect yourself. A few days after Kay Pedersen reserved a hotel room in Chiang Mai, Thailand, through Booking.com, she received an alarming email. It was a warning from Booking.com in broken English that there had...
Airline fees have been comic fodder for years — especially with budget and international airlines. I remember being in London over a decade ago and seeing a comedian do a great riff on Ryanair and equivalents. Those tickets cost maybe five pounds, but you ended up...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
