Today is a day to reflect on what veterans and the military have brought to our country. Today is a day to reflect on what veterans and the military have brought to our country. Yes, they have fought for freedom in grand world wars. They were scouring the remote...
Charlie LeochaCharlie Leocha is the President of Travelers United. He has been working in Washington, DC, for the past 14 years with Congress, the Department of Transportation, and industry stakeholders on travel issues. He was the first consumer representative to the...
The Tomb of the Unknown Soldier honors troops and sailors from WWI, WWII, the Korean War, and Vietnam. Editor’s note: This digest version of the Tomb of the Unknown Soldier comes from an extensive description in the official Arlington National National...
To say America is a divided country is an understatement. Will we now have polarized travel? As our country emerges from a large shutdown year, will we now face polarized vacations? Will two different types of vacations prevail? One for those who believe in masks and...
What is the best travel price? It may not be measured in dollars and cents. I remember an old cartoon travel agents used to love about getting the best travel price. A flight attendant announced, “Fasten your seat belts, stow carry-ons under your seat, and do...
Over the 15 years since 9/11, flight attendants are still unsung heroes. There have been many ceremonies, new memorials, a giant museum, congressional plaudits, a new World Trade Center and remembrances for those who died in that day’s tragic events. This year there...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
