Ancillary airline fees must be disclosed during the buying process to make the free market work. This talk was given in November 2013 before IATA’s World Passenger Conference (to which no passengers seem to be invited to attend) held in Dublin, Ireland. The post...
Today, the government shuts down. If it were one day of shutdown, two or three, it might not make much difference. But, one day of the government closing affects months of hard work and benefits no one. For travelers, it means passengers will have a harder time...
For the first time since the airline industry was deregulated in 1978, an advisory committee mandated by Congress is conducting hearings on the state of aviation consumer protections. Air travelers will be represented on the committee by Charlie Leocha, director of...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.