Airline delays are full of gray areas. One of the most aggravating airline delays is when a traveler gets a notice from their airline or finds out online that a flight is seriously delayed. However, that delay notification is always followed by the disclaimer saying,...
Increasingly, the Air Traffic Control nightmare doesn’t appear to be limited to just Newark Airport. Issues snowball, and who knows how overworked and stressed air traffic controllers will react? The problems are still going on as you read this. This means...
The loophole to create a unified pilot rule is complex once the DOT added the FAA and TSA problems to the mix. Travelers United has been working and writing about this issue for months. I’ve been wondering for months now why everything took so long. The question...
The best of times and the worst of times for passengers and airlines. In Washington, whenever you speak with members of Congress or their staff, you hear regularly that the aviation system in the country is the best in the world. These congressmen and their all seem...
Needed thoughts as advocates kick off the coming 2023 FAA funding bill. Every aviation consumer should know how important this FAA funding bill will be. This is the major bill that will control spending for funding the air traffic organization and the explosive growth...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
