After a series of mishaps, United Airlines CEO Kirby claims, “planes are safe.” United Airlines planes are safe, according to Scott Kirby, the Chief Executive Officer of the airline. He told customers, pilots, and investors after a series of safety...
By now, you’ve likely read about US Airways flight 1702, Philadelphia (PHL) to Ft. Lauderdale (FLL), scheduled for late afternoon on March 13th. Initial news reports indicated the Airbus A320 with 149 passengers and five crew on board, blew a tire during the...
Last month, I was on a 10 a.m. flight to Los Angeles. We left the gate late, and when we got to the taxi-way we were well down in the queue. More than 40 minutes later we arrived at the top of the line. Our captain started the Airbus A320 powering down the runway, but...
Most every traveler, even infrequent vacationers, have likely heard of the new TSA policy which will permit small pocket knives, golf clubs, hockey sticks and other previously banned items to be taken into airplane cabins. Since the announcement of the new policy,...
As upgrades get more and more difficult to obtain, many savvy travelers are turning their attention to flights where they can reserve good seats in coach. For elite members, this often means exit rows. Now, there is one disadvantage for such seats, in that the...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
