by Janice Hough | Sep 17, 2010
Unfortunately, anyone who’s done much traveling has heard these dreaded words “Your reservation has been canceled.” Often the following words basically are “It’s your travel agent’s fault.” A friend and client had a trip from...
by Janice Hough | Aug 31, 2009
As many travel articles and posts have noticed, airlines are making an increasingly large part of their revenue from change fees. Which, while sometimes irritating, is certainly their right. From a travel agent perspective, it’s certainly not our favorite part...