I’ve got 5 big mistakes at airport security to avoid that could delay you at security, possibly miss your flight, get fined, or even be jailed. Accidentally touching an agent and not realizing you have prohibited items in your carry-on may be airport security...
Top 14 TSA checkpoints “never dos” Here are 14 TSA checkpoint “never dos.” One of the best ways to get your trip off to a bad start and possibly miss your flight is to be delayed or stopped at an airport security checkpoint because...
In the case of the Transportation Security Administration (TSA), can less be better? Can a less militaristic, intimidating presence at the airport mean better security and a better traveler experience? All without less security? Several years ago, testifying before...
Last week, I wrote about the improvements in TSA Pre✓ and how to become eligible to use the program. I explained that TSA (Transportation Security Administration) opened direct registration for Pre✓ for the first time. TSA and its Pre✓ program are certainly not...
I recently flew through Paris’ Charles De Gaulle Airport (CDG), Terminal 1, on Icelandair and US Airways. To say the least, I wasn’t overwhelmed with the competency and professionalism of CDG’s security personnel. I first wrote about some of the...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
