The non-partisan battle over DCA’s Beyond-the-Perimeter Rule roils aviation politics. Don’t ignore and don’t forget passengers. The debate about changing the perimeter rule has Democrats fighting Democrats, Republicans fighting Republicans, network carriers...
Small ships have started with pandemic cruise efforts again. Already passengers and crew are testing positive for COVID-19. The question cruisers must ask today is, “Can I take a pandemic cruise without a sizeable risk to my health?” I understand the attraction of...
The Anchorage Museum combines the power of nature with art, culture, and determination. A trip to Anchorage, Alaska, is really about the great outdoors. The scenic beauty surrounds you from the moment you step off the plane. Sorry, but no one ever gazed on Anchorage...
This article about the possible Virgin America merger was written by Kevin Mitchell, Chairman of the Business Travel Coalition (BTC). It provides a way to look at the rumored merger between Virgin America and one of three possible suitors. Travelers United does not...
Forty pairs of eyes scan the countryside looking for movement, any movement. With binoculars and cameras at the ready, we hoped for a bear or a moose, but were willing to settle for some Dall sheep high up the mountain. Not a passenger aboard the bus maintained a...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.