To maximize overall Amtrak safety, the US national passenger railroad should first deploy its new Airo trainsets to the Northeast Corridor to replace their oldest trains, manufactured prior to modern rail safety standards. Amtrak recently introduced its new Airo...
Pandemic rail travel procedures and protocols to combat COVID-19 transmission are in place on US rails. So far, there have been more than 5.5 million COVID-19 infections in the U.S., with more than 172,000 deaths. Therefore, it’s not surprising that those...
Amtrak service is becoming more airline-like with a former airline executive in charge, For six months, Amtrak — the nation’s quasi-governmental de-facto monopoly rail passenger carrier — has been led by former Delta Air Lines CEO Richard Anderson. Perhaps not...
On-time trains need cooperation with other types of trains using tracks across America. The ongoing inability of Amtrak to run on-time trains is indicative of a broader struggle between public and private interests, and of the different standards to which railroads...
“May I have your attention please, ladies and gentlemen. The next stop, coming up very shortly, will be that of [station name]. If [station name] is your stop, please take this time to look above and around your seat, gather all your personal belongings, and make your...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.