.. If you are dealing with the Crystal Cruise bankruptcy apply for a refund now. Paid by credit card? Dispute the transaction immediately. If you paid by another means, take what steps you can to obtain a full refund. Crystal Cruises is kaput, out of business. While...
Note: This approval of the American Airlines and US Airways merger is the bankruptcy court approval, not the antitrust merger approval that will be rendered by the Department of Justice in the next few months. As a bankruptcy solution, the merger of American Airlines...
This weekend we take a look at the art of the often-taken-for-granted airline safety card, ask why AA decided to go bankrupt with billions of dollars in the bank and read about the E.U. decision to ban x-ray backscatter whole-body scanners. The art of airline...
Last October, I wrote a column predicting the bankruptcy of American Airlines sooner than later. This morning the axe fell. AA has asked for protection from creditors with a Chapter 11 bankruptcy filing. In response to customer questions about the filing for...
American Airlines (AA), the only major airline that did not submit to Chapter 11 bankruptcy over the past decade, seems to be on the bankruptcy ropes. Its stock plummeted 33 percent yesterday as rumors were flying across Wall Street. Will it go into Chapter 11...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.