After a series of mishaps, United Airlines CEO Kirby claims, “planes are safe.” United Airlines planes are safe, according to Scott Kirby, the Chief Executive Officer of the airline. He told customers, pilots, and investors after a series of safety...
Disney cruise ships first to offer WiFi by megabyte Disney Cruise Lines is the first cruise line to charge by how many megabytes are used rather than how much time is spent online. Disney is the first line to implement the Connect@Sea system developed by MTN...
We’ve all had it happen at one time or another while flying… The moment the announcement, electronic devices may be used, the passenger in front of you rockets his seat to be fully reclined in less than a blink of an eye, almost breaking your knees in half. The...
Saturday, every airplane passenger’s worst nightmare occurred in San Francisco. An Asiana Airlines’ Boeing 777, on a flight (214) from Seoul, South Korea, with 307 people on board, crashed at San Francisco International Airport, and the cabin was quickly...
United flight 967 was a transcontinental flight from Washington, DC to Los Angeles. The flight, aboard a Boeing 777, was, according to reports, uneventful until it was over Missouri. Then the wide body aircraft was hit by severe turbulence. Thirty people were injured,...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
