Flying for 10-plus hours, staying seated most of the time, wearing a face mask, especially in a dry, pressurized cabin, and having little to do, is boring and can make travelers’ bodies ache. Without preparation and taking care of yourself during the flight, air...
We look at how Scandinavian airports manage to keep their airports open even with days of non-stop snow. We have an explanation of what defines business class and discover that it is not too easy a class to define. And, USA Today takes a look at the possible pilot...
It’s become “de rigueur” for writers to look back at the past year and suggest resolutions for the coming year, so I’m going to take the opportunity to suggest resolutions travelers might want to adopt for the upcoming year. After viewing the actions and...
I’ve finally seen the light and am no longer spending time and money on mileage runs hoping to collect frequent flier miles for upgrades from economy to business class. The upgrade days appear to be coming to an end and if you’re able to snag one, you...
Air Marshals are generally one of the quieter branches of the TSA. According to Wikipedia, their number is estimated to be in the thousands. They generally fly undercover, however, and there’s no way to accurately judge the number actually on flights. While they...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.