by Ned S. Levi | Sep 28, 2015
If you fly enough, eventually you’ll be scheduled on a delayed or canceled flight. Last year, more than 766,000 flights (~22 percent) in the US were delayed (arrived or departed the gate 15 minutes or more late), while more than 98,000 flights (~2.9 percent)...
by Janice Hough | Sep 25, 2015
“Interline agreement” is one of those jargon terms that might seem pretty meaningless to outsiders. So anyone reading that Delta Air Lines and American Airlines have ended their interline agreement might shrug and say, “so what?” Much of the time, interline agreements...
by Janice Hough | Nov 27, 2013
Frequent fliers and regular readers of Consumer Traveler are by now familiar with most of the things that can go wrong with joint tickets on airline partners. But, this recent Lufthansa/United debacle for one of my clients was a new one and resulted in his bag being...
by Janice Hough | May 21, 2013
It’s no secret that airlines want travelers to buy tickets on their websites whenever possible. It saves the carriers money in booking fees and keeps passengers from comparison shopping to discover better fares on competing airlines. However, as much as airlines...
by Janice Hough | Mar 28, 2013
As airlines try to automate more and more of their business, one increasing fact of life for travelers is the automatic rebooking program. Instead of calling or lining up or even going online to have an agent rebook a flight where there has been some kind of travel...
