Very rarely, insider knowledge of code-share rules can result in better airfares and more flexible rules. As frequent fliers and Travelers United readers know, code-share flights are usually one of the banes of the travel industry. While they’re great for...
Airlines love to tout the benefits of code-share flights. But the truth is, the only people they really benefit are the airlines themselves. For those who might find the jargon confusing, a code-share is simply a flight that shows it’s operated by one airline,...
Airlines love code-shares. They allow carriers to market and sell and advertise flights to destinations to which they don’t actually fly. From a consumer point of view, the main benefit that the airlines tout is getting a single ticket with one fare that makes...
Many frequent fliers are familiar with the concept of unrealistic minimum connecting times. As I tell clients, missed connections can be expensive or at least time-consuming for airlines, so they really try to publish schedules they can meet. U.S. airlines routinely...
The travel industry has a lot of jargon. While much of it is relatively useless except to people in the industry. many of these terms matter. One of those is “record locator.” In short, a record locator is the confirmation code for a flight, with the...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
