If you’re flying on a European airline in 2023, you have more rights than you may think. The reason? EC 261 (also referred to as the EU 261), the European consumer regulation, gives broad protection for passengers — far broader than anything US airlines offer. But...
Anyone who has been walking around Washington, DC, recently can be certain that the Arab Emirates are ready to destroy the American workforce by subsidizing their own airlines. Nationals Park feeds baseball crowds with ad after ad of unfair competition. Metro riders...
It’s one of those unaskable questions in the travel industry, akin to challenging church dogma. But Stan Levy dares to say it, and I dare to publish it: Why do they allow airline codesharing? “What benefits are there for the traveler of these...
Once upon a time, code-sharing was used to link mainline carriers with their regional airline networks. It started as a way to mislead consumers into thinking that the airline taking them from airport to airport was the same company. In many cases, the regional...
One of the most confusing areas of flying these days concerns the charges and rules for checked bags. The Department of Transportation (DOT) in its latest rulemaking moved to clarify the rules by mandating that the same baggage allowances and fees apply to a passenger...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.