Like Medieval serfs, passengers cannot fully access America’s legal system for aviation consumer rights. The state and local US court systems strictly limit America’s aviation consumer rights litigation. Passengers must plead a case to the federal courts,...
Travelers United needs support to help make travel better for everyone. Travelers United is a membership organization at the forefront of the battle between passengers and airlines. You know airlines want to treat customers like cargo. During our time working in...
Like Medieval serfs, airline passengers cannot access full legal system America’s airline consumers rights litigation is strictly limited in the state and local U.S. court system. Passengers must take a case to the federal courts, which costs great amounts of...
Anyone following happenings in Washington, DC, regarding aviation knows that the latest FAA bill has been introduced by the House Transportation and Infrastructure Committee. Already, some unions and consumer groups are decrying the attempt to bring the old,...
I just sat in on the Subcommittee on Aviation of the House Committee on Transportation and Infrastructure hearings about what to do with the FAA in the coming years. After almost two years of short-term extensions and continuing resolutions, the committee is hoping to...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.