Like Medieval serfs, passengers cannot fully access America’s legal system for aviation consumer rights. The state and local US court systems strictly limit America’s aviation consumer rights litigation. Passengers must plead a case to the federal courts,...
In the dark of the night, DOT’s first consumer rule creates a deceptive definition of deceptive The day after Thanksgiving on Black Friday the Department of Transportation (DOT) rolled out its only new consumer regulation of the past four years. Surprise! A...
Like Medieval serfs, airline passengers cannot access full legal system America’s airline consumers rights litigation is strictly limited in the state and local U.S. court system. Passengers must take a case to the federal courts, which costs great amounts of...
Travelers United filed it comments with the Department of Transportation (DOT) Notice of Proposed Rulemaking (NPRM). The Transparency of Airline Ancillary Fees and Other Consumer Protection Issues — Docket: DOTOST20140056 –comments totals more than 80...
There is virtually no legal protection for the privacy of personal information about travelers on U.S.-based airlines: • There is no general consumer privacy law in the U.S. like those in Canada or the European Union. Businesses can do pretty much anything they...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
