U.S. Customs and Border Protection (CBP) has been inspecting U.S. citizens and international travelers’ laptops and smartphones at U.S. border entry points for years, sometimes confiscating them for days, weeks or even months to perform detailed inspections....
Earlier this month, I wrote about the Trump administration’s expansion of the Obama administration’s Customs and Border Protection (CBP) examination of U.S. visitor social media information and cellphone contents at the U.S. border. Now it appears that the...
Since 2008, I’ve been writing about the random inspection and confiscation program of any traveler’s electronic devices by US Customs and Border Protection (CBP) upon entering the US while still at the border. US citizenship offers no immunity from the CBP...
Since 2008, I’ve been writing about the random inspection and confiscation program of any traveler’s electronic devices by US Customs and Border Protection (CBP) upon entering the US while still at the border. Being a US citizen doesn’t make you...
After traveling across the US, flying across the “Pond,” or driving hundreds of miles, and touring or conducting business all day, once I’m in my hotel room, a clean comfortable bed is a great start, but in the 21st century, I need more from my hotel and my...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.