The FBI has reported that unwanted advances are “on the rise” on airlines. I have 12 tips for women to help them avoid sexual assaults while flying. Far too often, we read about a man on a plane making unwanted sexual advances to a woman on their...
Last week, the headline read, “JetBlue turbulence puts 24 in hospital.” Fortunately, incidents of severe air turbulence aren’t common. Unfortunately, despite its rarity, passengers and flight crew members have sustained serious injuries from severe turbulence....
Earlier this year, sixteen passengers and four crew members were injured on United, Cathay Pacific and Sunwing airlines’ flights due to the flights experiencing severe turbulence. Just last week, five passengers and two flight attendants were injured from severe...
You’re at the airport and ticketed. You’ve gone through security and your flight has been announced. What could cause you not to board or to bail? Some people call it intuition. Other travelers state they don’t like how others passengers look or appear. There...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
