Things can go wrong when tips to aid unaccompanied minors are ignored, particularly when taking connecting flights. Last year, during the summer, Amber Vencill had her 10 and 12-year-old sons put on an American Airlines flight from Springfield, MO, to Charlotte, NC,...
On a Baltic cruise some years ago, the ship had pancakes at breakfast. They looked great. I should have asked what was in them, but didn’t. It took just one bite to know they were banana pancakes. I shot like a rocket to my stateroom to get my allergy...
Travel isn’t easy and long distance flying in economy can be especially hard, as airlines shoe-horn in more seats and provide ever fewer services in the economy cabin. With smart planning, some useful products, and intelligent flying, it’s possible to...
While I pay attention to what I eat and drink before and during air travel of any duration, it’s even more important to be careful when taking long duration flights, as well as “red-eye” flights. Not only is it important to be careful about what you eat and...
Not long ago, I wrote about cruising in my column, “Top ten cruise myths debunked.” “Pauletteb” commented, “Sorry, Ned, but nothing on your list changes my mind. Except for a small ship in Alaska, I’d rather have a root canal than go on a cruise.” I received a...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.