When passengers pay for an upgrade to extra legroom seats, what do they get? The airlines are taking full advantage of the confusing definitions of extra legroom. Each airline sets its own definitions. They are all now carving up their planes into different sections....
This article about the possible Virgin America merger was written by Kevin Mitchell, Chairman of the Business Travel Coalition (BTC). It provides a way to look at the rumored merger between Virgin America and one of three possible suitors. Travelers United does not...
Jetblue, Southwest and Spirit are increasing Latin American flights JetBlue, Southwest and Spirit are flying where the major airlines have weak alliances; that means South America. But the going isn’t always easy, especially in Mexico City, where Delta and...
A Netherlands parade celebrates Vincent van Gogh with giant floats made of flowers From creativeboom.com This amazing parade, called Corso Zundert, has been going on since 1936. Click on link to see wonderful photos of this event. If you’ve not yet heard of...
In the not-too-distant past, the only way to get a discount fare for a round trip was to book a round trip “super-saver” fare. In fact, many travelers would book round trip tickets even for one-way flights, because it was less expensive. Southwest Airlines...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
