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Recent Posts
- Rid the skies of drunk passengers who too often abuse and assault
- Why female crash dummies have no place in safety testing today
- Know the TSA firearms travel rules for passengers on planes
- British Airways — the latest airline to insult consumers with major fees
- Start to solve hotel problems — review, complain, don’t go back
Accomplishments
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
- – Removal of restaurant fees from DC area eateries — this is an ongoing project
- – Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
- – Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
- – Creation of the Advisory Committee for Aviation Consumer Protections
- – Advertised airfares now include airfare plus, mandatory taxes and fees
- – Lost/damaged/delayed luggage compensation limit increased to $3,800
- – Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
- – Once an airfare is purchased, that airfare and ancillary fees cannot be increased
- – Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.