Travel insurance can be a lifesaver but not always. Some years ago, one of my friends was traveling on a cruise when his traveling companion had a heart attack off the coast of South America. His friend was transferred to a hospital ashore. Later, he needed to be...
April arrives later this week. Summer vacations start just a few months from now. Many are actively investigating summer vacation plans, while others are finalizing their travel plans. There are, of course, many ways to lower one’s costs of vacation and increase...
More than lost luggage, or a lost credit card, getting sick while away from home can totally scuttle your travel plans. Traveling can bring special health concerns you don’t normally need to deal with at home. Whether you’re taking a weekend off, or a...
Susan and Larry Smith were looking forward to their first-ever Cunard cruise across the Atlantic onboard the fabulous Queen Mary 2. But the fun stopped for the New York City couple the moment Larry had chest pains along with gastrointestinal malaise. The Smiths...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
