Don’t shrug when hotels have room problems and resort fees that are upsetting. Complain, write an online review and don’t return unless the hotel fixes their problems. I wrote about my hotel pet peeves last fall, but with recent hotel stays being the...
A hotel with the right hotel amenities can provide you with major savings and make your stay more enjoyable too. I’m going to travel to Atlanta, Georgia, soon. I’ve made my plane and hotel reservations, reserved a local undercover parking spot for my car...
This story synopsis is a part of a brilliant series published in The Atlantic about the future of transportation. This in-depth reporting about how America developed its current transportation system and how it may be improved or changed in the future covers...
If you plan to be in San Francisco and you need a parking spot, help can be as close as your Smartphone. The city will be installing a wireless sensor network in 6,000 of its 24,000 parking spaces. The system will announce which spots are free. The sensor is...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.