Hidden cameras have been found in vacation rentals, invading guests’ privacy. Find and deactivate them or leave the rental. A group of women who booked an Airbnb on British Columbia’s Sunshine Coast are warning guests about vacation rental homes after they...
In 2017, more than 30,000 cell phones were searched at our borders — a 60 percent increase from 2016. Since 9/11, U.S. Customs and Border Protection (CBP) has been searching laptops, digital cameras, cellphones and other electronic devices of visitors and U.S....
Last summer I wrote about the Customs and Border Patrol’s (CBP) program to randomly search and seize laptops, digital cameras, cellphones and other electronic devices at the border, without warrants, reasonable suspicion or probable cause. A year later, CBP agents are...
You’ve probably heard about the Travelers’ Privacy Protection Act of 2008, a proposed new law that would prevent customs agents from confiscating your laptop computer at the border. But what does the law actually say? In a post earlier this month, my colleague...
The Fourth Amendment may prohibit “unreasonable searches and seizures” and require “probable cause,” but not at the border, according to the 9th Circuit US Court of Appeals, which has ruled that Customs and Border Protection agents could conduct random, warrantless...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.