Travel mistakes can lead to disastrous journeys. Learn about the worst ones and how to avoid them. I’ve been keeping a list of travel mistakes for years, as told to me by friends, neighbors, and readers. There are also a few of my own in the list. I’ve...
Earlier this year, sixteen passengers and four crew members were injured on United, Cathay Pacific and Sunwing airlines’ flights due to the flights experiencing severe turbulence. Just last week, five passengers and two flight attendants were injured from severe...
Sitting at lunch, not that long ago, with a group of friends who travel a great deal, the conversation eventually went to air travel. We all had war stories about TSA security, but we quickly realized that, as a group, we thought there were many non-TSA issues which...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
