If you think the harried shop shopkeepers of Barcelona are ignoring you just because you’re a tourist, you would be wrong (oh, alright, you might be wrong). Maybe it’s just that you don’t know the seemingly disorganized, fabulously efficient, time-honored rules for...
I don’t really know Alberto Romero but thanks to the Internet, I have seen what he has for breakfast, and I love him for his dedication to one of Spain’s perfect meals: a little crema-topped café with a glass of water back, olive-oily bites of crunchy fried dough in...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
