Load factors make every summer travel day packed, but with different travelers With load factors pushing and often exceeding 80 percent, planes and airports can’t get much more crowded than they have been for the first half of this year. In fact, the airlines...
In anticipation of the summer travel season, U.S. Customs and Border Protection (CBP) and the Transportation Security Administration (TSA) joined efforts to provide travel tips to summer travelers. This is posted as it was received from TSA amd CBP. CBP and TSA...
For frequent travelers, Labor Day generally seems brings a little more sanity back to the flying experience. Families are largely gone, along with the teenagers flying on their own, and the once-or-twice-a-year vacation travelers. In general, check in and boarding...
OK, no one actually books a flight saying, “Aisle or window? No thanks, I prefer the middle.” Well, other than certified masochists. But there are actually times when given the alternatives, a middle seat is your best bet, especially in the summer or...
This summer — particularly this summer — there a few things worth doing differently, when it comes to air travel. Here are a few suggestions: First, it might seem simple, but leave a little earlier for the airport. It’s not just that flights are...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.