by Janice Hough | May 22, 2018
A code-share close-connections can ruin a trip Everything about their vacation in Switzerland went like clockwork. That is, until their flights home. It was a code-share close-connection hassle. In this case, my clients had used miles for one ticket, a United Airlines...
by Janice Hough | Aug 25, 2015
Airlines love to tout the benefits of code-share flights. But the truth is, the only people they really benefit are the airlines themselves. For those who might find the jargon confusing, a code-share is simply a flight that shows it’s operated by one airline,...
by Janice Hough | Jul 30, 2013
Airlines love code-shares. They allow carriers to market and sell and advertise flights to destinations to which they don’t actually fly. From a consumer point of view, the main benefit that the airlines tout is getting a single ticket with one fare that makes...
by Janice Hough | Jan 29, 2013
Many frequent fliers are familiar with the concept of unrealistic minimum connecting times. As I tell clients, missed connections can be expensive or at least time-consuming for airlines, so they really try to publish schedules they can meet. U.S. airlines routinely...
by Janice Hough | Oct 19, 2010
It was one of those theoretically simple changes that turned out to be a potential nightmare. A client booked an advance-purchase business class ticket and then found he needed to change the return to come back earlier. This can be a very expensive proposition. As...