Travelers’ laptops, smartphones, and tablets are vulnerable to cyberattacks. These actions can improve security from hacker attacks and theft. Your mobile data devices are at risk from cyberattacks whenever traveling domestically or internationally. Use these...
We’ve all heard horror stories from travelers about their delayed, lost, stolen, missing or damaged checked luggage. Maybe you have your own horror story Unfortunately, too many travelers exacerbate their checked luggage loss by packing laptops, family jewelry,...
Like many, you likely use Internet access while traveling. In fact, many travelers choose their hotel because it offers free high-speed WiFi Internet access. One of the most popular hotel and cruise line loyalty program benefits is free high-speed WiFi Internet...
It’s critical for all travelers to protect their laptops, tablets and smartphones from hackers. China has a reputation in the business community of cybertheft through Internet hacking. A report to Congress on “Foreign Economic Collection and Industrial...
Why is it that economy hotels have free in-room Internet access and luxury hotels charge for the service and, at some, limit its use? On my last visit to Paris, I decided to stay at a Charles de Gaulle Airport hotel for the last night because of a very early morning...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
