Airlines are still squeezing passengers physically and financially Today, I tried to reserve a seat for a transcontinental flight from DC. Airlines squeeze extra money every step of the way. Not only was there a fee for every kind of issue from seating to early...
We can all have a travel wish list. I used to have wish lists for where I want to travel. Then, I started a wish list for how I wanted to travel. Today, I have added a new travel wish list for travel policies I want to see instituted. I wish full air travel costs,...
Last week a group of senators, after conferring with the Senate Commerce Committee, decided to speak out about personalization of airfares and privacy issues. Fairness, privacy, common carrier and basic deception issues are involved with plans for personalized pricing...
Yes, And For Good Reasons I. AIRLINE CLAIM Airlines assert that a U.S. Department of Transportation (DOT) requirement that they prominently display the full price of an airline ticket (base fare, taxes, fees) in a print or online advertisement treats them differently...
Yesterday, an anti-consumer bill about airline pricing was marked up by the House Transportation and Infrastructure Committee. Amazingly, the bill was introduced with bipartisan backing from some of the Democrats’ supposedly top consumer-friendly legislators....
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.