by Janice Hough | Feb 24, 2017
Alternative airports can make a world of difference when faced with delays. Those of us who live near San Francisco don’t get much sympathy from the rest of the United States when it comes to weather. But this year — one of the rainiest on record— has been...
by Janice Hough | May 20, 2016
One of my clients, a local doctor, comments to me that when she mentions using a travel agent, some of her colleagues and friends often react with surprise — “You still use a travel agent?” “Are there still travel agents?” “Is...
by Janice Hough | Nov 10, 2015
United’s early morning departure from Orlando to San Francisco is one of the more gruesome flights in the U.S. Orlando International Airport is big, the security lines are long, and there are many infrequent fliers, especially families. The combination means...