Creating the perfect Hawaiian vacation means asking questions Hawaii’s a dream destination for many people, and as a travel agent, one of my favorite places to sell. But, as I’ve learned from dealing with a lot of first-timers, and even repeat travelers,...
Timely tips for navigating the post-pandemic Hawaiian tourism protocols. Today, Hawaiian tourism returns. During the first weekend of March 2020, it was business as usual on the Big Island. The coronavirus seemed a long way away on the US mainland. The only signs were...
Hawaii is planning on reopening, again I’m an optimist. So each time Hawaii has talked about reopening, I’ve been hoping they’ll do it. This island state was one of the last to shut down. I was there in early March. COVID-19 was still known as the...
Might mandatory hotel fees be a real bipartisan issue in Washington, DC? When it comes to fees, travelers are heading to a worse situation with mandatory hotel resort fees than they already face with airlines. Travelers these days have become accustomed to fees. Hard...
Protect coral reefs by the sunscreen choices you make. Earlier this year, Hawaii’s Governor David Ige signed a bill into law that will ban sunscreens containing oxybenzone and octinoxate beginning on January 1, 2021. This first in the U.S. ban on sunscreens was...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.