Watch out for the hard-to-detect carry-on luggage trap The ticket agent looked at me as if I was hiding something when I checked in for a recent flight from Nicosia, Cyprus, to Tel Aviv, Israel. “Show me your bags,” she commanded. I rolled my...
Summer is in full swing and despite the recession, some of us are still managing to get away for a little R&R. We have worked real hard all winter to shed those winter pounds to get into holiday shape. Some of us are still working at it. So now it’s time to be on...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
