BE HEARD IN DC:
ADD YOUR VOICE TO OTHER TRAVELERS.
MAKE YOUR TRAVEL ISSUES RESONATE.
Travelers United is the #1 advocacy group in travel. Your Support Helps Us Continue Our Education, Research, and Advocacy. Be heard!
LATEST STORIES
EU Airlines rules ban them from adding fuel surcharges to post ticket sales
The US-Iranian War has had a big impact on global tourism. By Camille Van Puymbroeck, traveltomorrow.com (light editing to make it easier to read in American English) On 8 May 2026, the European Commission published a document providing guidance concerning EU rules...
Allow comparison of airline prices and ancillary fees across airlines
Ancillary airline fees must be disclosed during the buying process to make the free market work. This talk was given in November 2013 before IATA's World Passenger Conference (to which no passengers seem to be invited to attend) held in Dublin, Ireland. The post has...
POLICY
EU Airlines rules ban them from adding fuel surcharges to post ticket sales
The US-Iranian War has had a big impact on global tourism. By Camille Van Puymbroeck, traveltomorrow.com (light editing to make it easier to read in American English) On 8 May 2026, the European Commission published a document providing guidance concerning EU rules...
Six years ago, 73 percent of sick plane passengers would fly — flight changes were too costly. And today?
In a poll completed last week, almost 73 percent of passengers said they would fly even if they had the flu. More than half of those would fly because either change fees were too high or it was “to late” to make changes vacation plans.
Airline consumers really want to know the full cost of travel
Two recent stories distorted what consumers want when they buy airline tickets. Passengers really don’t care how many fees there are. Nor, do they hate ancillary fees. Consumers just want a way to see the full cost of travel prior to purchasing a ticket.
Hotel room-rate lies — hiding mandatory hotel fees harms travelers
False hotel advertising is a shameful and dishonest practice and it must stop. Travelers United worked together with other consumer advocates to goad the Federal Trade Commission (FTC) into protecting consumers from this kind of false advertising and drip pricing. It is working slowly, too slowly.
TRAVEL ADVICE
Allow comparison of airline prices and ancillary fees across airlines
Ancillary airline fees must be disclosed during the buying process to make the free market work. This talk was given in November 2013 before IATA's World Passenger Conference (to which no passengers seem to be invited to attend) held in Dublin, Ireland. The post has...
Smart hotel room syndrome: Is technology making your lodging unusable?
Daniel Oppliger navigated foreign airports, dealt with language barriers, and made it to his hotel in Lushui, China, only to be stumped by the TV remote at the Hilton Garden Inn. “I couldn’t figure out how to work the television,” he says. “I had to ask the concierge...
Strategies that can get you home during weather-delay roulette
A client emailed me in a cranky mood. His plane to San Francisco was stuck in a weather delay for two hours, and then was sitting on the tarmac in Newark for over an hour. He was a victim of weather-delay roulette.
Here’s the AVA watchlist of endangered airlines due to the US-Iran war
Looks like the yellow-tailed bus in the sky is grounded for good. After a $500 million government rescue package collapsed this weekend, Spirit Airlines officially ceased all operations Saturday morning. But the death of Spirit is not an isolated incident. It's the...
DESTINATIONS
FOLLOW
SUBSCRIBE TO NEWSLETTER
Accomplishments
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
- Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
- Creation of the Advisory Committee for Aviation Consumer Protections
- Advertised airfares now include airfare plus, mandatory taxes and fees
- Lost/damaged/delayed luggage compensation limit increased to $3,500
- Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
- Once an airfare is purchased, that airfare and ancillary fees cannot be increased
- Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
