[youtube]http://www.youtube.com/watch?v=yhGi8tZ_xMQ[/youtube] Three scenic, beginner-friendly mountain bike adventures to try this spring If you like mountain biking, even if you’re just a beginner, check out three adventures you have to try. The Flume Trail is...
If you’ve experienced a recent flight delay or service disruption, then you probably know that for better or worse, no one says “I’m sorry” like an airline. A well-crafted apology is often just the beginning. Gift cards, credits and loyalty...
TSA recommends having armed law enforcement at airport security checkpoints TSA is recommending that airport security checkpoints and ticket counters have armed law enforcements to prevent a repeat of the incident at LAX last November. The full report outlines a...
While the majority of cruisers enjoy a vacation with no health issues, norovirus outbreaks still make headlines. Cruise ships are engaged in a never-ending battle to keep passengers from catching the virus. However, all the cleaning in the world is usually no match...
Washington Monument to reopen in May The National Park Service announced that the Washington Monument will reopen in May after nearly three years of reconstruction. The $15 million restoration project took nearly three years to complete. The National Park Service and...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.