In this report, hotels are ranked according to WiFi quality; the percentage of free WiFi is given for reference. Although free WiFi is extremely important, this problem can be mitigated. Information detailing whether WiFi is free at a given hotel is available at most booking websites, and even if you end up at a hotel offering only paid WiFi, you can fix the situation by paying for WiFi access. On the contrary, information about WiFi quality is not available on most booking websites, and if you end up at a hotel with poor WiFi, you have no way to fix it even if you are willing to pay for better WiFi.
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Charlie Leocha is the President of Travelers United. He has been working in Washington, DC, for the past 14 years with Congress, the Department of Transportation, and industry stakeholders on travel issues. He was the first consumer representative to the Advisory Committee for Aviation Consumer Protections appointed by the Secretary of Transportation from 2012 through 2018.
