Worst. Ad. Ever.

It’s been eight years since 9/11 and the horror of that day will never be forgotten. So, why would an advertising agency even dream up an ad with visual references to dozens of planes flying into New York City’s skyscrapers? Well, an advertising agency did just that....

Allergy-proofing your cruise

If you’re one of the 50 million Americans who suffer from some sort of allergy, there are ways to make your next cruise vacation easier on the sinuses. If you have allergies or asthma, planning before you cruise can help keep sneezes, sniffles, wheezing, and...

Titanic-sized medical bill surprises cruising couple

Susan and Larry Smith were looking forward to their first-ever Cunard cruise across the Atlantic onboard the fabulous Queen Mary 2. But the fun stopped for the New York City couple the moment Larry had chest pains along with gastrointestinal malaise. The Smiths...

Commentary: Royal Champions walk the plank

In March, I broke the story regarding Royal Caribbean International’s “Royal Champion” viral marketing program where fans of the cruise line only posted positive reviews on Cruise Critic and Trip Advisor. The fallout was huge. Last week, Royal Caribbean informed its...