Ready to ditch your credit card? Not so fast

Cash is king. Or is it? We all know the economy has impacted the travel industry, and consumers who want to travel. Sometimes in surprising ways. A recent Wall Street Journal article highlighted a new phenomenon called the “plasectomy.” That’s when dissatisfied (or...

Crash survivors need counseling more than their luggage

I recently reported on the multi-million dollar effort of US Airways to restore the personal effects of the passengers of the ‘so-called’ Miracle on the Hudson. I got some criticism for comparing the huge outlay of cash and concern to the often surly attention I have...

Monorail pilot navigated a highway of smiles

Today’s column is dedicated to Austin Wuennenberg. In case you didn’t hear, Austin was a Monorail pilot at Walt Disney World and the first ever fatality in a crash involving the Monorail at the Florida resort. At this time, Disney and authorities are still...

Nicked from the Ritz: freebie, or leave it be?

A column on CNN the other day got me thinking. It was a bit of a confessional on items the author (and her friends) had taken from various hotels. “Is it,” she asked, “ever OK to take things from a hotel?” The answer she got from various hotel managers was a...

Matchmaker, matchmaker, find me a travel agent!

Other columnists for this site, who are also travel agents, have written excellent articles about what makes a good travel agent — very handy advice and very well-sourced as it is, coming from the proverbial horse’s mouth. But it struck me, in this me! me! me!...