Eliminate lost valuables. You’d be surprised how many people lose them on vacation. A lot of valuables. I talk to travelers every day who have misplaced something while they are on the road, and they wish they had known how to eliminate lost valuables on vacation....
It’s time for pets to stop flying. There, I said it: Let’s ground Fido and Fluffy for good. There have been too many animal incidents on aircraft this summer, including the Delta Air Lines passenger who lost her dog while traveling from Santo Domingo to...
The airport floor is probably the last place you want to sleep. But it’s sometimes the only place for passengers like John Paul Engel. Engel has faced a long delay and nowhere to go on several occasions, including this summer in Miami. He thinks catching a few...
You need more vacation time in 2025. No, not one of these Frankencations, where you cobble a few sick days together with a weekend and pretend it’s the real deal. I mean a real vacation. One week, two weeks — maybe even a European-style getaway for a whole month. Or...
Pay attention and don’t make stupid travel mistakes — the rest of the world works differently than the US. Pay attention! If you do, you won’t end up like Allan Jordan, who showed up for a recent Virgin Atlantic Airways flight from New York to London only to...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
