Call for U.S. DOT to act on travel privacy

  There is virtually no legal protection for the privacy of personal information about travelers on U.S.-based airlines: • There is no general consumer privacy law in the U.S. like those in Canada or the European Union. Businesses can do pretty much anything they...

Travel is a right, not a privilege

One of the most important principles that protects consumers of travel services is that travel is a right. Your right to travel (both in general and specifically by air) is recognized by U.S. law and by international human rights treaties. That’s why an airline...

International travelers: Watch for a check in the mail!

If you used a US-issued VISA or MasterCard, or a VISA or MasterCard-branded ATM card, to make purchases or withdraw cash in foreign currency between 1996 and 2006, look for a check like the one below in your mail this week. Mine was delivered yesterday, so yours might...