Everyone, except maybe airline, hotel, and other travel industry executives, are irritated by junk fees. In addition to everything else, the fees are often incredibly regressive, especially in the hotel industry, and hurt those who can least afford them the most. Take...
The entire travel industry has staffing issues — even travel agent shortages as you plan your travels. As travel returns, it’s been a rough staffing year for the travel industry. Are we approaching a travel agent (or advisor) shortage? We all read stories about...
Stuff happens, as any frequent traveler knows – that’s the truth about delays. A lot of stuff happens to airlines to cause delays. Planes have mechanical delays, lights come on that might be mechanical problems, and weather causes ground stops or delays on the...
When luxury is out of the question, you can have a semi-luxury vacation with this hack. If you’re a “price is no object” traveler, you won’t want to bother with this post. If you’re someone who has no interest in staying in a four- or...
Nonstop flights are almost always an easier option for travel. Nonstop flights are the best for travelers. Rare exceptions might be when a connection gets you to a smaller, closer airport (Reagan International Airport vs. Dulles International for Washington DC) or you...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
