Hotel resort fees make history in the State of the Union Address this year President Biden harked that he was going to ban hotel resort fees. You know, “those fees can cost up to $90 a night at hotels that aren’t even resorts,” to thunderous applause at the State of...
File comments with the CFPB about hidden fees for everything from airline tickets to hotel resort fees and concert tickets to banking fees. Let your government know you are tired of extra fees. The Consumer Financial Protection Bureau (the CFPB) asks Americans to file...
Our FTC should guarantee truth in advertising Many users know that what they see on Instagram is not real life. There is a lot of uncertainty of truth behind those incredible photos. Yet what happens when the manipulation behind the camera on Instagram posts is more...
Undisclosed advertising is a growing problem in social media Paid influencers are a form of advertising. Everything that paid influencers do or wear can be monetized. And it is. Yes, there are FTC advertising rules. The enforcement however is non-existent. The Bucket...
Hotels should pledge truth in advertising — include any mandatory fees in the room rates Consumers are the only groups not requesting money from Congress. Consumers ask for truth in advertising. Include all mandatory lodging fees in the room rates. For hundreds of...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
