Travelers United tells DOT, “Focus on already started airline passenger protection actions.” Travelers United sees four areas where the DOT Secretary can change the system and get airline passenger protection actions with the stroke of a pen. We do not...
Airline sick-passenger rules allow diseases to spread Airline sick passenger rules force many sick passengers (even with doctor notes) to fly and allow the spread of contagious diseases. We need some common sense. And, some new, clear rules and procedures for...
Help Travelers United as it works behind the scenes for travelers. Your support through contributions or membership is needed now more than ever to keep travelers’ needs front and center. Now is the time to be thankful and support Travelers United’s work...
Happy Thanksgiving to everyone! In 1863, Abraham Lincoln’s Thanksgiving Proclamation made a national holiday. He is the one who made the last Thursday in November the official date. And, before I get too deep into this article, Happy Thanksgiving to all of us...
The FTC announced public hearings on junk fees two years ago. The Federal Trade Commission Chair Lina M. Khan announced an open meeting of the Commission two years ago: Advance Notice of Proposed Rulemaking (ANPRM) on Junk Fees. The Commission will vote on whether to...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
