Flight delay compensation and checked baggage delay refund rules are DOA. More than three years after it was first proposed, the Department of Transportation announced a new flight delay compensation rule. This would have triggered automatic refunds if flights were...
Amazing savings come with European low-cost air travel. Here’s where to find those bargains. The biggest bargains in Europe aren’t found by buying a Eurailpass — try European low-cost airlines. Rail travel for long distances is old news leftover from the...
When traveling, be smart — use secure WiFi from Travelers United Plus Secure WiFi works for travelers whether they are traveling in their neighborhood or to the other side of the planet. Plus, it works when anyone works from home. From Starbucks to Marriott, to...
When passengers pay for an upgrade to extra legroom seats, what do they get? The airlines are taking full advantage of the confusing definitions of extra legroom. Each airline sets its own definitions. They are all now carving up their planes into different sections....
The type of traveler and where you are planning on going dictate your choice of rental car or train. I spent much of my youth living in Europe as a military brat. One of the big bargains then was the Eurailpass. I clickity-clacked through Europe for months. I never...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
